Privacy Policy

The MAD Millennial Collective

Last Updated: June 7, 2026

The MAD Millennial Collective respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, book a call, complete a form, or work with us as a client, contractor, partner, or website visitor.

1. Who We Are

The MAD Millennial Collective provides virtual assistance, administrative support, social media support, project coordination, and related business support services.

For the purpose of this Privacy Policy, “we,” “us,” and “our” refer to The MAD Millennial Collective.

You can contact us at:
Email: madmillennialco@gmail.com
Location: Jamaica
Business Address: [Insert Business Address, if applicable]

2. Information We Collect

We may collect personal information that you choose to provide to us, including:

  • Your name
  • Email address
  • Phone number
  • Business name
  • Job title or role
  • Website or social media handles
  • Information submitted through contact forms, booking forms, questionnaires, or client intake forms
  • Communication records, including emails, messages, meeting notes, and project-related correspondence
  • Billing or invoice-related details
  • Information needed to deliver our services

If you become a client, we may also receive access to certain business systems, platforms, documents, or accounts that you authorize us to use for the purpose of completing agreed-upon work.

We may also collect basic website usage information, such as browser type, device type, pages visited, and general website activity through cookies, analytics tools, or similar technologies.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Schedule calls or consultations
  • Provide services to clients
  • Manage projects, tasks, and client communication
  • Send invoices, proposals, contracts, or service-related updates
  • Improve our website, services, and client experience
  • Send marketing emails or updates, where you have agreed to receive them
  • Maintain business records
  • Comply with legal, administrative, or regulatory obligations

We only use your information for the purpose it was collected, unless we reasonably need to use it for a related purpose or you give us permission to use it another way.

4. How We Share Your Information

We do not sell your personal information.

We may share your information only when necessary, including with:

  • Team members or contractors who help us deliver our services
  • Service providers we use to manage our business, such as email, project management, invoicing, scheduling, cloud storage, website hosting, or payment tools
  • Legal, accounting, or professional advisors, where necessary
  • Public authorities or regulators, if required by law

When we work with contractors or third-party tools, we aim to limit access to only the information needed to complete the relevant task or service.

5. Client Account Access and Confidential Information

If you provide us with access to your business accounts, platforms, documents, or internal systems, we will use that access only to complete the agreed-upon work.

We will not intentionally access, copy, share, or use your confidential business information for any purpose outside of the services we provide to you.

Clients are responsible for granting the correct level of access and removing access when a project or service relationship ends.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to understand how visitors use the site, improve performance, and support marketing or analytics.

You may be able to disable cookies through your browser settings. However, some parts of the website may not work properly if cookies are turned off.

7. Marketing Communications

If you sign up for our emails, download a resource, submit a form, or agree to receive updates from us, we may send you occasional marketing or business-related messages.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

We will not send you direct marketing communications without your consent where consent is required.

8. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

This may include using password-protected systems, limiting access to necessary team members, using secure platforms where possible, and following internal procedures for handling client information.

However, no online system is completely secure, and we cannot guarantee absolute security.

9. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, provide our services, maintain business records, resolve disputes, comply with legal obligations, or support legitimate business needs.

When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it.

10. Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal information, where legally appropriate
  • Withdraw consent where we rely on consent to process your information
  • Object to certain uses of your information
  • Ask us to limit how we use your information

To make a request, please contact us at:
info@madmillennialco.com

We may need to verify your identity before responding to your request.

11. Third-Party Links

Our website or communications may include links to third-party websites, platforms, or tools. We are not responsible for the privacy practices, content, or security of those third-party websites.

We encourage you to review their privacy policies before sharing personal information with them.

12. Children’s Privacy

Our services are intended for business owners, professionals, and organizations. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without appropriate consent, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page.

Your continued use of our website or services after any update means you accept the revised Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

The MAD Millennial Collective
Email: info@madmillennialco.com
Location: Kingston, Jamaica